Provider Relations

The AFMC Network Provider Relations team strives to make it easy to do business with us. Should you or your staff have any questions, concerns, and/or feedback, please contact AFMC’s Provider Relations Team. They are available Monday through Friday, 8 am – 5 pm.

Contact Provider Relations

Contact our Call Center, Provider Unit at 800-624-4277, Monday through Friday from 8 am – 5 pm, Mountain Standard Time to:

  • Verify provider participation status.
  • Request assistance on a claims re-pricing issue.
  • Ask general administrative questions.

Call the Provider Relations Department at 800-624-4277 for questions pertaining to a facility or physician contract.

To check the payment status of a claim or to verify benefits and eligibility, contact the patient’s plan administrator; their contact information is located on the back of the patient’s ID or in AFMC’s Listing of Plan Administrators.

Request Precertification

To check precertification status for groups using AFMC medical management services, call AFMC’s CHOICE unit at 800-624-4277.